Car, Van & Multi-car Collection & Delivery Services UK

1. Definitions

“Company” refers to Nick065 Vehicle Logistics & Delivery Services.

“Customer” refers to any individual or business instructing the Company to transport a vehicle.

“Vehicle” refers to any vehicle or vehicles booked for movement.

“Carrier” refers to the Company or any subcontracted transporter appointed by the Company.

 

2. Scope of Services

The Company provides vehicle transport, logistics coordination, and delivery services within the United Kingdom and internationally. Transport may be carried out by the Company’s own vehicles or by approved subcontracted carriers.

 

3. Quotations

All quotations are based on information supplied at the time of request and remain valid for 7 days unless otherwise stated. Any changes to vehicle condition, dimensions, location, timing, or special requirements may result in a revised quotation. Quotes are estimates until confirmed in writing.

 

4. Booking Confirmation

Bookings are only confirmed once accepted by the Company. The Company reserves the right to refuse or cancel any booking prior to collection. A deposit or full payment may be required before scheduling transport.

 

5. Payment Terms

Unless otherwise agreed in writing:

• UK transport must be paid prior to delivery

• International transport must be paid prior to collection

 

Failure to make payment when due may result in delay, cancellation, storage charges, or refusal to release the vehicle.

 

6. Vehicle Condition Requirements

The Customer must ensure the vehicle:

• is roadworthy unless declared otherwise

• has working steering and brakes

• has sufficient fuel for loading/unloading

• has no excessive fluid leaks

 

All existing damage must be declared before transport. The Company is not responsible for undeclared pre-existing damage.

 

7. Liability Limitation

Unless agreed otherwise in writing prior to transport, the Company’s liability for loss or damage is limited to:

 

£250,000 per vehicle

 

Any vehicle valued above this amount must be declared before booking so additional insurance cover can be arranged if required. Additional premiums must be paid before collection.

 

In the absence of written agreement for increased cover, the standard liability limit applies regardless of the vehicle’s actual or declared value.

 

The Company does not accept unlimited liability under any circumstances.

 

8. Insurance

Vehicles are transported under the Goods in Transit insurance policy held by the transporting carrier, subject to policy limits, exclusions, and conditions. Insurance applies only during active transport. Higher-value cover may be arranged upon request and must be agreed and paid for in advance.

 

9. Subcontracted Transport

The Company reserves the right to subcontract vehicle movements to vetted and approved transport partners. Subcontracted carriers operate under their own insurance policies and transport conditions. In such cases, the Company acts as a transport coordinator.

 

10. Collection & Delivery Timeframes

Collection and delivery dates are estimates unless expressly confirmed as fixed in writing. The Company shall not be liable for delays caused by circumstances outside its control including but not limited to traffic, weather, breakdowns, accidents, port delays, customs clearance delays, or force majeure events.

 

11. International Movements & Customs

Where applicable, the Company can arrange customs documentation and clearance services. Any import duties, VAT, taxes, or official government charges remain the responsibility of the Customer and must be paid in advance where required.

 

12. Damage Claims Procedure

Any damage claim must:

• be noted at delivery

• be supported by photographic evidence

• be reported within 24 hours of delivery

 

Claims made after this timeframe may be rejected.

 

The Company is not liable for mechanical faults, electrical faults, alarm issues, tyre pressure loss, battery failure, suspension faults, convertible roof faults, or pre-existing defects unless caused directly by proven negligence during transport.

 

13. Booking Deposit & Cancellation Policy

A booking is not confirmed until a deposit or full payment has been received and acknowledged by the Company.

 

Deposit Requirement

The Company reserves the right to require a non-refundable scheduling deposit to secure transport dates and allocate resources. Deposits confirm commitment to the booking and cover administration, planning, scheduling, and vehicle allocation. Deposits are non-refundable except where the Company cancels the booking.

 

Customer Cancellation Charges

Cancellation of any confirmed booking must be made in writing and the following charges apply based on the scheduled collection date:

 

• Within 3 days of collection — 100% of the total booking charge is payable

• Within 7 days of collection — 50% of the total booking charge is payable

• More than 7 days before collection — Full refund less a £200 administration fee

 

The Company reserves the right to deduct any unrecoverable costs already incurred at the time of cancellation.

 

Failure to Provide Vehicle

If the Customer fails to make the vehicle available at the agreed time and location, this will be treated as a late cancellation and charges may apply accordingly.

 

Company Cancellation

If the Company cancels a booking, all monies paid will be refunded unless cancellation is due to incorrect, incomplete, or misleading information supplied by the Customer.

 

14. Storage & Redelivery Charges

If delivery cannot be completed due to incorrect details, customer absence, refusal, or inability to accept delivery, storage and redelivery charges may apply.

 

15. Personal Belongings

Vehicles must not contain personal belongings or loose items. The Company accepts no responsibility for any items left inside vehicles.

 

16. Authority to Book

The Customer confirms they have authority to instruct transport and have permission from the vehicle owner where applicable.

 

17. Refusal of Service

The Company reserves the right to refuse transport of any vehicle that is unsafe, misdescribed, overloaded, or poses a risk to equipment or personnel.

 

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

 

19. Acceptance of Terms

Booking transport with the Company constitutes full acceptance of these Terms & Conditions.

 

Nick065 Vehicle Logistics & Delivery Services

Professional Vehicle Transport – UK & Europe